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Return-Path: <bounces+euc.1.2660815.145682-support=themementogroup.freshdesk.com@emaileuc.freshdesk.com> Delivered-To: infinitibizsol@server1.infinitibizsol.com Received: from server1.infinitibizsol.com by server1.infinitibizsol.com with LMTP id 0JbjLfaWP2g2YgEAAQ9a8w (envelope-from <bounces+euc.1.2660815.145682-support=themementogroup.freshdesk.com@emaileuc.freshdesk.com>) for <infinitibizsol@server1.infinitibizsol.com>; Wed, 04 Jun 2025 00:44:38 +0000 Return-path: <bounces+euc.1.2660815.145682-support=themementogroup.freshdesk.com@emaileuc.freshdesk.com> Envelope-to: hybjays@cashforcarsallen.com Delivery-date: Wed, 04 Jun 2025 00:44:38 +0000 Received: from mail-eu55.freshemail.io ([3.72.201.96]:55163) by server1.infinitibizsol.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.98.2) (envelope-from <bounces+euc.1.2660815.145682-support=themementogroup.freshdesk.com@emaileuc.freshdesk.com>) id 1uMcF9-00000000xiM-0nza for hybjays@cashforcarsallen.com; Wed, 04 Jun 2025 00:44:37 +0000 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1748997876; s=fdmail; d=freshdesk.com; h=MIME-Version:Date:From:Reply-To:To:Message-ID:In-Reply-To:References:Subject:Content-Type:Content-Transfer-Encoding; bh=vGKoXLFZKgpqodtkiBicdObWg+9SmqtFHIQdz+WfMio=; b=CYr9KvhR8+Q8CXbjwPGDRPuppiYJLCZduU6e6WIHFS8E6/AfMLOvVvTzdun+my35 nzOvHC8+G5b4g6JqXSAP+4m569grfcBVwgpcxkcjKlb2eI/d3XU+oAUTKx51tGDJMe+ ckg/Brmu5qozEpRF+qhRzg1vQp9knjNNwFiau9GuCciGsPv9zBSGqaepYqe9lOScJwQ AD2Dyfu+bC4JzKwOLjZFeocBj1V5tsvoVufLbCrKTzC9GwyzZ/Ql5WDKFnR9C67wKaY EBlYczV6kyiDRykyZoi6TGoN4g3uTSE8iqb+/UTRAYEsqFcWnOEPsVwZiseli4LeDJQ 7tSJBJfYlw== MIME-Version: 1.0 X-Received: from ip-10-3-113-217.eu-central-1.compute.internal (EHLO freshdesk.com) ([10.3.113.217]) by smtpouteuc.freshdesk.com (Freshworks SMTP Server) with ESMTPA ID 8d180363. for <hybjays@cashforcarsallen.com>; Wed, 04 Jun 2025 00:43:53 +0000 (UTC) Date: Wed, 04 Jun 2025 00:43:53 +0000 From: The Memento Group <support@themementogroup.freshdesk.com> Reply-To: The Memento Group <support@themementogroup.freshdesk.com> To: hybjays@cashforcarsallen.com Message-ID: <683f96c910883_1f93facd482a80015749.sidekiq-frequent-fd-podeucentral1-main-blue-8b9588bfb-zbmr4@notification.freshdesk.com> In-Reply-To: <20250603173836.6C340A2516235150@cashforcarsallen.com> References: <20250603173836.6C340A2516235150@cashforcarsallen.com> Subject: =?UTF-8?Q?Ticket_Received_-?= =?UTF-8?Q?_=E9=9A=94=E7=A6=BB=E9=80=9A=E7=9F=A5=EF=BC=9A=E8=AF=B7=E6=B3=A8=E6=84=8F=E6=9F=A5=E6=94=B6=E7=94=B5=E5=AD=90=E9=82=AE=E4=BB=B6=E4=BB=A5=E7=A1=AE=E4=BF=9D=E5=AE=89=E5=85=A8?= Content-Type: multipart/alternative; boundary="--==_mimepart_683f96c914900_1f93facd482a80015893"; charset=UTF-8 Content-Transfer-Encoding: 7bit sent-on: 2025-06-04 00:43:53 +0000 Auto-Submitted: auto-generated X-Auto-Response-Suppress: DR, RN, OOF, AutoReply X-FUP-PRIORITY: 1 X-SDS-INFO: O9BAGYJNHcpxgVG8lb6-769CcFP-j-R_S9WYxhDxh6K2G5lkl-9WmiUGalH1AgSMf7mFBsLQcVdjbalPHQRaGTQiEMUQRAICqsIV36DqRf3NKS8GVHNGifjk5Anh3eu1weJ4odf2uTh6tIaIkna4sLP0TnpsRRWiG-apCJ1o-QdO-7-sXL4xzV7-EFlnTvmduD2RKbu4Jso8AfFhA1nwBw X-MESSAGEID: 6+a8QWErddINF8mS7AMJzOTtyvFN3nr3DevBL97NZalLxJ5G41whoMGzzE9E8ejakV3kXlMaI4Jx8FKwbdi4/5kaCBmOVGdDEMNRit+KziEGaJfzTtzSFAb4rBLi8f23alkm1VF8N9BZDikl+WMNDiWv9ysZnmdVmnHJcgQogR4= X-Spam-Status: No, score=-0.1 X-Spam-Score: 0 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "server1.infinitibizsol.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear themementogroup. freshdesk. com支持, Thank you for your email. We are working hard to resolve your query. We have received your email and aim to respond to all inquiries within 3 working days. [...] Content analysis details: (-0.1 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [3.72.201.96 listed in sa-accredit.habeas.com] 0.0 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [3.72.201.96 listed in sa-trusted.bondedsender.org] 0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [3.72.201.96 listed in bl.score.senderscore.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.1 DKIMWL_WL_MED DKIMwl.org - Medium trust sender X-Spam-Flag: NO ----==_mimepart_683f96c914900_1f93facd482a80015893 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear themementogroup. freshdesk. com=E6=94=AF=E6=8C=81, Thank you fo= r your email. We are working hard to resolve your query.=C2=A0 We hav= e received your email and aim to respond to all inquiries within 3 workin= g days. Rest assured, your message is important to us, and we will get ba= ck to you as soon as possible. To help us assist you more efficiently= , we kindly ask the following: = If your query relates to the status of your order, please double-check t= he stated lead time on the product page of the item(s) you ordered, as so= me of our items are custom-made or have extended production times. You ca= n also refer to your order confirmation email for updates. If your query= relates to product details, we encourage you to review the product infor= mation available on the product page for clarification. Please avoid sen= ding duplicate emails about the same query, as this may delay our ability= to respond to you and other customers prompt We appreciate your pat= ience and understanding as we work through all inquiries. Please note= our opening hours are Monday- Friday 8.30am- 4.30pm (GMT). Thank = you for your patience. Sincerely, Memento Exclusives=C2=A0 Customer S= ervice = = ----==_mimepart_683f96c914900_1f93facd482a80015893 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <div style=3D"font-family:trebuchet ms, arial, sans-serif; font-size:14px= ;"> = <div dir=3D"ltr"><p>Dear themementogroup. freshdesk. com=E6=94=AF=E6=8C=81= ,<br></p><p><br>Thank you for your email. We are working hard to resolve = your query. </p><p><br></p><p>We have received your email and aim to= respond to all inquiries within <b>3 working days</b>. Rest assured, you= r message is important to us, and we will get back to you as soon as poss= ible.</p><p><br></p><p>To help us assist you more efficiently, we kindly = ask the following:</p><ul> <li><b>If your query relates to the status of your order</b>, please doub= le-check the <b>stated lead time</b> on the product page of the item(s) y= ou ordered, as some of our items are custom-made or have extended product= ion times. You can also refer to your order confirmation email for update= s.</li><li><b>If your query relates to product details</b>, we encourage = you to review the product information available on the product page for c= larification.</li><li><b>Please avoid sending duplicate emails about the = same query</b>, as this may delay our ability to respond to you and other= customers prompt</li></ul><p><br></p><p>We appreciate your patience and = understanding as we work through all inquiries.</p><p><br></p><p>Please n= ote our opening hours are Monday- Friday 8.30am- 4.30pm (GMT).</p><p><br>= </p><p><br></p><p>Thank you for your patience.<br><br>Sincerely,</p><p><b= r>Memento Exclusives </p><p>Customer Service</p> </div> = <br/> <span title=3D"fd_tkt_identifier" style=3D'font-size:0px; font-family:"fd= tktid"; min-height:0px; height:0px; opacity:0; max-height:0px; line-heigh= t:0px; color:#ffffff'>145682:2660815</span> </div>= ----==_mimepart_683f96c914900_1f93facd482a80015893--
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